FAQS

Where is RedBird Sports?

RedBird Sports is located 8 blocks south of Jefferson Park Golf course, in the Beacon Hill district of Seattle.

What is your mailing address?

RedBird Sports, Inc.
4868 Beacon Avenue South
Seattle, WA 98108
Phone: 206.725.7872
Toll Free: 1.800.628.7586

Does RedBird design its clubheads or do you just assemble the components?

All of our clubheads are designed in-house by our experienced design team and are manufactured to our exact specifications. Clubs are then professionally custom-fit and built-to-order at our Seattle facility, using the optimal mix of clubhead, shaft, grip, and other variables, to provide the best match for each golfer individually.

How long has RedBird Sports been in business?

RedBird Sports, Inc., was launched in 1985 by PGA golf professional Steve ("Red") Cole and Jay ("Bird") Turner.

What is the warranty on RedBird golf clubs?

RedBird Sports golf equipment is covered by a lifetime warranty, providing for repair or replacement in the case of defective materials and/or workmanship. Normal wear and tear and abuse are not covered.

I have RedBird golf clubs that need to be repaired/returned. Who do I contact?

Please contact RedBird Sports at 1.800.628.7586 or e-mail us at customerserv@redbirdsports.com.

Can I order RedBird products on your Web site?

RedBird Sports does not support online ordering at this time. However, a professional golf club fitting evaluation can be submitted online and your order can be processed over the phone.

How can I find my closest authorized RedBird dealer?

RedBird products are sold through off-course golf shops, on-course golf pro shops, and driving ranges. Please click on the dealer locator link to find locations in your area.

Which shaft options are available for RedBird irons?

Which shaft options are available for RedBird titanium drivers and Mid·Size metal woods?

How does RedBird fit clubs?

We fit our golf equipment using a combination of static and dynamic methods.

On-site at our Seattle location, we start with a static fitting and interview process. This information provides us with a valid starting point. We then proceed to our indoor golf simulator for the dynamic portion of the fit. The simulator provides accurate data on clubhead speed, ball flight, clubhead path, face angle, tempo, and distance. This information allows us to fine-tune the fit.

How long does a fitting session take?

Most fitting sessions run between 25 and 45 minutes.

I see the term "dynamic fitting" in many places. What is dynamic fitting?

"Dynamic fitting" is a method of fitting a golfer's swing to golf clubs through the use of a lie board and observation ball flight. Dynamic fitting using a lie board works best with swings that are consistent and free from major flaws.

What is static fitting?

Static fitting involves determining each golfer's unique set of physical attributes, physical limitations, and golf-related goals, and using this information to build equipment to precisely fit the individual golfer.

What is the story behind lie boards?

Recently the use of a lie board has been in vogue as the "clubfitter's" tool. The lie board is a valid tool when the marks are properly analyzed. During the fitting session, lie board results should always be interpreted in conjunction with static observations. Use of the lie board alone has a tendency to produce contrary corrections in the golf club to accommodate swing flaws present during the fitting session. When the club is built to counteract swing flaws, the golfer¹s improvement will be stifled, as the club will produce good results only when the swing flaws are present.

I'm a new golfer. Should I have custom fitted clubs?

Yes! We recommend a static method for fitting new golfers. Beginning the game with a set of clubs that fit the golfer's physical attributes properly will facilitate improvement because proper swing motion will be rewarded with good shots.

What type of shaft is best for my game: steel or graphite?

The best shaft for your swing depends on your swing speed, ball trajectory, and preference for feel. We recommend that you hit both types of shafts during a fitting session at an authorized RedBird fitting center to determine which shaft performs best for your game.

What is flex?

Flex refers to the amount a shaft will bend during the swing. When the flex has been properly fitted, the shaft will bend back (lag) during the downswing and recover to a straight or slightly forward position at impact, delivering the clubhead in a square position with maximum clubhead speed. A shaft that is too flexible will not be strong enough to unload properly, resulting in high trajectories and control problems. A shaft that is too stiff will not be loaded fully on the downswing, resulting in losses in distance and poor control, and a tendency to hit the ball low and to the right.

What is torsional flexibility (torque)?

Torsional flexibility refers to the shaft's flex around its axis. Torsional flexibility should be considered when fitting flex, and matched in a consistent fashion. Generally, the lower the shaft torsional flexibility, the stiffer the shaft will feel. Too little torsional flex results in a very stiff feeling shaft that won't load completely. Too much torsional flex will cause the shaft to feel soft and can cause timing-related control problems. Steel shafts range between 1.5 and 3.5 in torsional stiffness and better graphite shafts range between 1.6 and 5.

What is a flexpoint?

Flexpoint refers to the shaft's flex distribution. As a rule the higher the flexpoint, the lower the shot trajectory and the stiffer the feel. The lower the flexpoint, the higher the shot trajectory and the softer the feel.

What is a lie angle?

Lie angle is an important fitting variable, with the importance growing as iron loft increases. Irons with incorrect lie angles will consistently produce shots of poor directional quality. Golf irons that are too upright (toe elevated at impact) will consistently produce shots that are pulled; irons that are too flat (heel elevated at impact) will consistently produce shots that are pushed. Irons with the proper lie angle will strike the ground at a point on the sole in direct relation to the center of the clubface. Correct lie angle combined with a square clubface and correct swing path will produce shots on line to the target.

What is iron loft angle?

Iron loft angle plays a key role in determining trajectory and distance the ball will travel. Properly set incremental loft angles improve consistency and playability. We check and set all of our irons to our standard specifications during the manufacturing process. When iron loft is set properly to incremental standards, shot consistency and control benefit. We recommend standard iron loft angles for the majority of players. In the case of a player with less than optimum shot trajectory, iron lofts can be modified to improve trajectory. Iron loft can be weakened up to 2° to help the player with lower than optimum trajectory and made up to 2° stronger to help those with higher than desired trajectory.

What is offset?

Offset refers to the position of the hosel in relation to the leading edge of the club. The leading edge of the 950 is farther back than that of the LPS. More offset makes it easier for the average player to square the clubface at impact, while reduced offset affords the skilled player with more control of trajectory and enhanced maneuverability.

RedBird Sports - Graphite & Composite Golf Clubs, Perimeter Weighted, Oversized

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